About this policy
This policy explains the kinds of information The SAGE Stack may receive through its website and business communications, why that information may be used, and how to request correction or deletion.
Information that may be collected
When someone sends an email, books a call, follows a contact link, requests information, or begins a consulting conversation, The SAGE Stack may receive information that person chooses to provide, including:
- Name, business email address, phone number, job title, and company or organization.
- Business website, current tools, workflow details, operational challenges, requested services, and project goals.
- Booking details, preferred meeting time, calendar information, and notes submitted with a booking.
- Email messages, attachments, call notes, proposals, approvals, and other inquiry or client communications.
Visitors should not send passwords, access codes, payment-card details, or sensitive personal information through a general inquiry or booking field.
Why information is collected
Information may be used to respond to questions, assess whether a project may be a fit, schedule and prepare for calls, develop proposals or scopes, deliver agreed services, maintain business records, support client communication, and improve the website or inquiry process.
Information should be used only for the purpose explained when it is collected or for closely related business administration.
Website analytics
The website uses Google Analytics 4. Analytics may receive standard website-use information such as pages viewed, interactions, browser or device details, referral information, and approximate location information.
Analytics information is intended to help understand how the site is used and whether important pages and calls to action are working.
Booking, contact, and email providers
Booking links may send visitors to a third-party scheduling provider. Email links open the visitor's chosen email service. Those providers may process booking details, account information, messages, and related technical data under their own terms and privacy practices.
We may use service providers such as analytics, email, scheduling, form, payment, or business operations tools to help operate the site and services. These providers may process information according to their own terms and privacy practices.
Inquiry and client communication storage
Inquiry and client communications may be stored in business email, calendar, project-management, document-storage, CRM, invoicing, or related systems used to evaluate and deliver work. Access should be limited to people and providers who need it for the relevant business purpose.
We use reasonable efforts to limit access to information to what is needed for the relevant purpose.
No selling personal data
The SAGE Stack does not sell personal data.
Correction and deletion requests
Someone may email hello@thesagestack.com to ask a privacy question or request correction or deletion of information associated with an inquiry.
A request should identify the email address used and provide enough detail to locate the relevant record. Identity or authority may need to be confirmed. Some records may need to be retained for legal, security, accounting, or operational reasons, and information held by a service provider may be subject to that provider's processes.
Contact
Questions about this policy or The SAGE Stack's information practices can be sent to hello@thesagestack.com.